Privacy statement

IFX Markets (IFX) believes that the privacy and security of an individual's personal information is important.

Our most valued assets are our relationships with our customers, and, therefore, we take your privacy concerns very seriously, as well as the concerns of visitors to our websites. As a result, we adhere to the data protection legislation in the UK.

This website is operated by IFX.

IFX has notified the Office of the Information Commissioner of its processing operations as required by the Data Protection Act 1998.

To serve our customers better, IFX collects certain personal information on our customers. In the case of individuals, IFX may collect non-public personal information about you from the following sources:

Application and registration information:

Information that we receive from you on the Account Application or Account Opening form that you complete and other account opening documents, included but not limited to, account name, mailing address, phone number(s), banking information, e-mail address, annual income, net worth, employment information, etc.

Transaction history:

Information about your transactions with IFX, with our affiliate(s) and with non-affiliated third parties in connection with opening or servicing your account, such as bank references.

Credit information:

Information from a consumer credit agency.

Usage information:

Information that relates to your usage of our websites, for example, which areas of the site you use most or least often, how often you use the site and when. Usage information may be collected as follows:

• (a) Cookies
  We may use "cookies" to monitor website user traffic patterns and site usage. This helps us to understand how our customers and potential customers use our websites so that we can develop and improve the design, layout and functionality of the sites.
  
  A cookie is a piece of information that is stored on your computer's hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options to you based upon the stored information about your last visit. You can normally alter the settings of your browser to prevent acceptance of cookies.
• (b) Log files
  We use IP addresses to analyse trends, administer the site, track users' movements and to gather broad demographic information for aggregate use. IP addresses are not linked to personal information, only to usage information.
• (c) Surveys and competitions
  From time-to-time our sites may run a survey or competition. Participation in these surveys or contests is entirely voluntary. Full details of the information requested and potential uses and disclosures of the information will be given with the notice of the survey or competition.

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We hold your personal information in order to open and manage your account with us, review your needs on a regular basis, enhance our customer service provided to you and to provide you with new information or opportunities from us about our products and services that we believe are relevant to you. Your information will be used in this way unless you have informed otherwise.

Therefore your personal information may be disclosed to:

• other companies within our corporate group who provide financial services
• service providers and professional advisers contracted by us to provide us with consultancy, administrative, financial, insurance, research and other services
• introducing brokers with whom we have a mutual relationship (some of whom may be located outside the European Economic Area)
• credit providers, courts, tribunals and regulatory authorities as permitted or required by law
• credit reference agencies
• anyone expressly authorised by the data subject

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IFX monitors its communications with its customers (including phone conversations and emails) for legal, regulatory, quality assurance and training reasons.

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IFX does not disclose any non-public personal information of former customers, except as permitted by law. Thus, should you close your account and become an inactive/former customer, we will adhere to the measures delineated in this privacy policy.

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Our websites contain hyperlinks or "links" to other sites, and other sites may "link" to our sites. Please note that IFX is not responsible for the privacy practices of these sites and this privacy statement applies only to information collected by our websites.

Furthermore, we have no control over the use or protection of information on those sites. By choosing to link to a co-branded or linked website, you may be asked to provide registration or other information.

Please be aware that this information is going to a third party and we suggest that you review the privacy policy operated by that third party.

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IFX maintains physical, electronic and procedural safeguards to guard your non-public personal information. As a result, only authorised employees who need to know your information in order to provide you with products or services will have access to your non-public personal information.

We restrict the access of authorised employees to non-public personal information for business purposes only.

In addition to the above, all information provided by an IFX customer or a visitor to this website, on an online account application or opening form, is safeguarded by our use of Secure Sockets Layer (SSL) encryption technology.

By using this technology the information you submit is protected from interception by anyone other than IFX. We strive to ensure that our websites are secure and meet industry standards.

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If you are not happy, either with the contents of this privacy statement or the practices of IFX in relation to this statement, you should first contact us, using the details set out below.

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As and when is necessary, we may update and make changes to our Privacy Statement. We recommend that regular visitors to our sites review this Privacy Statement periodically. Should you become an IFX client, we will notify you of any changes we make to this Statement.

On first entering our website after the Privacy Statement has been amended, we will require you to read our updated Statement. You will only be able to access your account information or trade once you have agreed to the terms of the updated Privacy Statement.

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For general enquiries about IFX's privacy statement or to access your personal information

fxcs@ifxmarkets.com

To make a complaint or to change your personal information

Please contact us in writing at:

Moorgate Hall,
155 Moorgate,
London, EC2M 6XB

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